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Founded in 2015 in Paris, Dial Once quickly became the market reference for client relations; identified by Gartner as an expert of omnichannel routing with its Visual IVR, only 2 years after its creation.


Dial Once est is an independent company, we have raised around 3 millions euros in funds through 2 investment funds. 

Dial Once is now a team of 25 people working with over 50 big companies in Europe and America and focusing on the omnichannel routing platform. 

Created in 2015, Dial Once has over 50 clients in France and digitalize millions of contacts millions of contacts. We are growing at a fast pace in France, Benelux, North America and Brazil.

We are reinventing client relations with the omnichannel routing platform: 

Available from all contact channels (voice and digital) and based on Artificial Intelligence, Dial Once's platform your customers to the best solution, using the right channel and all in real time.

We are a growing team spread across the globe to always be closer to our clients. 

Who we are