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Support 

We, at Dial Once have it as a mission to guarantee the success of your customer success projects. 

Our team support you from the project development phase to data analysis and results tracking; We make sure to accompany you in your customer strategy ambitions.

We put at your disposable a strong expertise in multi-industry projects with key players and a proven track record of customer satisfaction and cost reduction.

TRAINING

Training on the usage of our omnichannel routing platform to give you full autonomy over your projects 

CONSULTING

Our dedicated Customer Success Managers are dedicated to supporting you during the implementation of your solutions. Every Customer Success Manager is a specialist in each industry to answer to your specific needs and share the Best Practice in the market. 

MONITORING

Your Customer Success Manager monitor your results to insure your defined goals are met. A "COPIL" meeting in held every trimester to present analyses of your customer journey and solutions and share our recommendations.

SUPPORT

Our team is fully engaged to provide you with a service and support specific to your needs