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Kenza Mouradi
- 5 déc. 2018
- 2 Min
Customer experience meets your Contact page before any others

Kenza Mouradi
- 22 avr. 2018
- 4 Min
The Visual-IVR: breaking the silos of customer care

Kenza Mouradi
- 6 mars 2018
- 2 Min
Visual IVR for insurance: three use cases

Kenza Mouradi
- 6 mars 2018
- 2 Min
How to calculate self-care rate?

Kenza Mouradi
- 6 mars 2018
- 3 Min
How does Messenger interface with a visual IVR?

Kenza Mouradi
- 6 mars 2018
- 3 Min
The top 7 Contact Centre events in France

Kenza Mouradi
- 6 mars 2018
- 3 Min
How to sell a Visual IVR to your boss?

Kenza Mouradi
- 15 janv. 2018
- 2 Min
Arnaud de Lacoste - Acticall: Building a digital transformation

Kenza Mouradi
- 21 mai 2017
- 2 Min
Carglass: Digitisation of incoming and outgoing phone calls
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