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dialonce is a registered trademark since 2015, certified by Gartner as "Visual IVR solution".

© 2015 - 2020 Dialonce - All rights reserved.

An omnichannel routing platform

deployable in a few steps

with experts for you

support in your goals.

DEPLOYMENT

INSTALLATION

Automatically build customer contact paths using an intuitive interface

1.

ACTIVATION

Your route is activated from your different voice and digital channels

2.

PILOTING

Measure the efficiency of your routes on the autonomous dialonce studio dashboard

3.

ACCOMPANIMENT

Support by a dedicated Customer Success Manager during the implementation of the solution.

ADVICE

Your teams are trained on the autonomous use of the platform

studio dialonce

TRAINING

Your Customer Success Manager monitors your results to ensure the achievement of the objectives defined during the project phase.

MONITORING

Our mission is to guarantee

the success of your projects

omnichannel routing.

We support you from the project phase to the analysis and monitoring of the results to ensure we meet your challenges around the management of incoming contacts.

With many multi-sector projects with major players, our experts are able to support you on all of your issues around omnichannel routing.