HOW IT WORKS ?
An omnichannel routing platform deployable in a few steps with experts to support you in your objectives.
3 simple steps to deploy and use the Dial Once omnichannel routing platform :
Our dedicated Customer Success Managers are dedicated to supporting you during the implementation of your solutions. Every Customer Success Manager is a specialist in each industry to answer to your specific needs and share the Best Practice in the market.
Training on the usage of our omnichannel routing platform to give you full autonomy over your projects
Your Customer Success Manager monitor your results to insure your defined goals are met. A "COPIL" meeting in held every trimester to present analyses of your customer journey and solutions and share our recommendations.
We, at Dial Once have it as a mission to guarantee the success of your customer success projects.
Our team support you from the project development phase to data analysis and results tracking; We make sure to accompany you in your customer strategy ambitions.
We put at your disposable a strong expertise in multi-industry projects with key players and a proven track record of customer satisfaction and cost reduction.