DialOnce orchestrates contact journeys (voice or digital) in order to satisfy your customers’ needs by directing them to the best channel.
The DialOnce Visual IVR allows you to switch your calls to a digital self-care or alternative channel in order to :
The DialOnce Intelligent Contact Hub allows you to guide an enquiring customer to the best solution in order to :
Directrice Service Relation Client
Responsable de la Tour de Contrôle de la Relation Client