“The customer Care function has to field over 50 million inbound customer care calls every year. We serve everyone in France and wanted to show our customers that we are the most innovative postal service in Europe today. Dial-once are at the forefront of eCare and when we asked, they delivered.”

“We are convinced that this solution improves customer experience on historical telephony channel, even if it is growing fast due to extended or illimited offers in telecommunications. Congrats for this innovation!”

“Dial Once is the digital solution missing in the link between digital eco-system and calls. Their approach is unique: they are 100% focused on the customer and that is why we decided to integrate Dial Once in our offers.”

“Effective is the word that comes to my mind when I think of the Dial Once project. Always available, they accompanied us in the implementation of the solution by taking into account our specificities. Strength of proposals, they knew how to make us benefit during the project phase from their last technological evolutions. They were proactive and agile throughout the project.”

“Dial Once provides an unique solution which helps City Hall of Paris to handle inbound calls. Behind their innovative solution, Dial Once is also strong by its capacity to provide consulting approach, which is very useful during the project.”