What are Dial once’s main benefits?
The Dial Once solution gives your customers an unrivaled experience while optimizing your processing costs.
A unique solution that improves the Customer Experience and deflects calls while
accelerating your digital transformation and giving you the opportunity to manage your contact channels in just one tool.
The Dial-Once Visual IVR is a “Quick Win” solution that can be implemented within weeks with very low IT involvement.
Seamless customer relationships through a unique platform
Ease access to omnichannel self-care
24/7 access for customers
Promote change management
Share digital contacts with your customers
Provide the same level of service over all contact points
Reduce low-value-added contacts
Reduce average processing time
Send your customer to the right skill on the right channel
Find solutions to customer
Analyze customer journeys
Measure your self-care content’s efficiency
Identify priorities for your digital solutions