Comdata ComData is a group specialized in customer relations with a range of activities from contact centers management to the provision of optimization tools for contact flows. In this context, ComData offers the Dial Once solution to provide its customers with a global and efficient digital strategy.
Akio Akio is a software editor who puts customer advisors in the best condition to satisfy their customers, thanks to a platform made simple of use by conversations’ intelligent analysis. Integrated with the Dial Once interface, this solution streamlines the routing of incoming contacts while giving the advisor better visibility on navigation [...]
RogerVoice RogerVoice is french startup providing a means for the deaf and hard-of-hearing to carry out phone conversations. RogerVoice may also be used by any person wishing to communicate in writing during a phone call and/or to receive live transcriptions (also know as subtitles or captions) of conversations. [...]
inbenta Inbenta is an artificial intelligence solutions provider and semantic search technology provider for customer support and ticketing applications. « As a complementary solution, Dial-Once is the one we needed for our business. They bring their platform which digitized calls and inbenta plugs its chat or dynamic FAQ capabilities. Our collaboration give to [...]
Deafi Deafi is the first customer care center specialized in deaf and hearing-impaired people. Their principles are based on the right to accessible customer care center. They propose a customer path with webcam and/or sign language to help deaf and hearing-impaired people to have the same access to the company's services. Discover the use [...]