Cookies declaration

SolutionsOpen menu Visual IVR Intelligent Contact Hub SectorsOpen menu Bank Energy Insurance Public services Real estate Retail Telecom Transport and Logistics Why DialOnce News Partners About UsOpen menu Who Are We ? Team Careers Test the solution Open menu X Cookies declaration Quick links HomeNewsContact an expert   Help Privacy PolicyTerms of UseCookies Policy Follow DialOnce

Public services

Public services companies Based on our major references in the public sector, we have identified issues around resource optimization and user experience. The mission of the public service is to process all the requests of citizens with expectations in terms of customer experience that needs to be in line with market standards Challenges of the… Continue reading Public services

Legal Notice

Legal Notice Identification : Company name: Dial Once France, registered in the SIREN directory under number 814 431 102 Registered address: 58 av de Wagram, 75017 Paris, France E-mail address: contact at dial-once.com  Legal form: SASU Amount of share capital: € 10,000 Name of publication director: Mr. Charles Dunston Site hosted by OVH: 2 rue… Continue reading Legal Notice

DialOnce Privacy Policy and GDPR Provisions

DialOnce Privacy Policy and GDPR Provisions Version history ​2​ Purpose of this document  Definitions and references to Dial-Once’s privacy policy applicable to end-users, regarding its technologies, solutions, applications, websites and publications.   If you have any questions, comments or suggestions, please contact us by email at privacy@dial-once.com or dpo@dial-once.com.   Dial-Once and its affiliated companies… Continue reading DialOnce Privacy Policy and GDPR Provisions

Have a coffee on DialOnce boat

SolutionsOpen menu Visual IVR Intelligent Contact Hub SectorsOpen menu Bank Energy Insurance Public services Real estate Retail Telecom Transport and Logistics Why DialOnce News Partners About UsOpen menu Who Are We ? Team Careers Test the solution Open menu X Come and enjoy the idyllic setting of the DialOnce boat ! Located on the river… Continue reading Have a coffee on DialOnce boat

Become a Partner

Solutions SectorsOpen menu Bank Energy Insurance Public services Real estate Retail Telecom Transport and Logistics Why DialOnce News Partners About usOpen menu Who Are We ? Team Careers Test the solution X Help your customers to manage their contact paths ! We already work with consulting firms, integrators and many others. By putting our different… Continue reading Become a Partner

Homepage

Optimization platform for omnichannel customer relationships DialOnce orchestrates contact journeys (voice or digital) in order to satisfy your customers’ needs by directing them to the best channel. https://www.dial-once.com/wp-content/uploads/2021/05/DialOnce-Gif-EN-1.webm Demo Learn more Key benefits Fluidity of the customer experience 24/7 Customer satisfaction measured and validated by our customers and independent consulting firms Call volume reduction Guide… Continue reading Homepage

Transport and Logistics

Transportation and logistics companies Thanks to our relationships with leaders in the transport and logistics industry, we have identified strategic issues concerning customer relations. This industry is an increasingly competitive market. Customer relationship is now a key element of differentiation. DialOnce enables its partners in the transport and logistics sector to offer the best in… Continue reading Transport and Logistics

retail

Retail compagnies Thanks to our relationships with major retail sector leaders, we have identified the challenges of remote customer relations both in the contact center and in the stores. The retail sector is a very competitive market where customer behaviour and expectations have changed. With e-commerce, there is no longer an advantage of having a… Continue reading retail

Telecom

Telecom companies Thanks to our relations with major Telecom industry leaders, we have identified the challenges both in the Contact Center and in the sales network. The Telecom sector is a highly competitive market where customer relations are a key element in building customer loyalty. DialOnce enables its telecom partners to increase their retention rate… Continue reading Telecom