Help your customers to manage their contact paths ! We already work with consulting firms, integrators and many others. By putting our different expertises at the service of the customer, we have enabled companies to build the contact solutions of tomorrow. Become Partners Fill in the form below and one of our experts will contact… Continue reading Become a Partner
Optimization platform for omnichannel customer relationships DialOnce orchestrates contact journeys (voice or digital) in order to satisfy your customers’ needs by directing them to the best channel. Test the solution https://www.dial-once.com/wp-content/uploads/2021/05/DialOnce-Gif-EN-1.webm They trust us ! Précédent Suivant Key benefits Fluidity of the customer experience 24/7 Customer satisfaction measured and validated by our customers and independent… Continue reading Homepage
TRANSPORT & LOGISTICS COMPANIES Thanks to our relationships with leaders in the transport and logistics industry, we have identified strategic issues concerning customer relations. This industry is an increasingly competitive market. Customer relationship is now a key element of differentiation. DialOnce enables its partners in the transport and logistics sector to offer the best in… Continue reading Transport and Logistics
RETAIL COMPANIES Thanks to our relationships with major retail sector leaders, we have identified the challenges of remote customer relations both in the contact center and in the stores. The retail sector is a very competitive market where customer behaviour and expectations have changed. With e-commerce, there is no longer an advantage of having a… Continue reading retail
TELECOM COMPAGNIES Thanks to our relations with major Telecom industry leaders, we have identified the challenges both in the Contact Center and in the sales network. The Telecom sector is a highly competitive market where customer relations are a key element in building customer loyalty. DialOnce enables its telecom partners to increase their retention rate… Continue reading Telecom
REAL ESTATE COMPAGNIES Thanks to our relationships with real estate industry market leader, we have identified challenges for both the Contact Center and the sales network. The real estate industry is extremely competitive and undergoing structural transformations. The customer relationship is becoming a key element in building loyalty in the rental management and sales sectors.… Continue reading Real estate
BANK ORGANISATION With numerous major banking players references, we have identified challenges both in the Contact Center and in the sales network. The banking sector is a highly competitive market where customer relations are a key element in building loyalty. DialOnce enables its banking partners to both increase their customer loyalty and their commercial productivity.… Continue reading Bank
INSURANCE COMPANIES With numerous major insurance companies references, we have identified the challenges of both the Contact Center and the sales network. The insurance sector is a highly competitive market where customer relations are a key element in building loyalty. DialOnce enables its insurance partners to both increase their customer loyalty and their commercial productivity.… Continue reading Insurance
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Why DialOnce ? For our unique contact journey orchestration platform To give you the tools to succeed in your omnichannel strategy For our business expertise https://www.dial-once.com/wp-content/uploads/2021/05/DialOnce-Gif-EN-1.webm For which issues ? Customer experience 24/7 accessibility on 100% of calls Streamline access to help center response Improving customer satisfaction Processing costs Reduce the… Continue reading Why DialOnce