Real estate

Real estate compagnies Thanks to our relationshisps with real estate industry market leader, we have identified challenges for both the Contact Center and the sales network. The real estate industry is extremely competitive and undergoing structural transformations. The customer relationship is becoming a key element in building loyalty in the rental management and sales sectors.… Continue reading Real estate

Bank

Bank organisation With numerous major banking players references, we have identified challenges both in the Contact Center and in the sales network. The banking sector is a highly competitive market where customer relations are a key element in building loyalty. DialOnce enables its banking partners to both increase their customer loyalty and their commercial productivity.… Continue reading Bank

Insurance

Insurance companies With numerous major insurance companies references, we have identified the challenges of both the Contact Center and the sales network. The insurance sector is a highly competitive market where customer relations are a key element in building loyalty. DialOnce enables its insurance partners to both increase their customer loyalty and their commercial productivity.… Continue reading Insurance

Policies on the use of cookies and tracers

Cookies and trackers policy ​1​ What are cookies and trackers? ​1.1​ Cookies Technically, a cookie is a computer file, which can contain any information (random identifier, email address, session token, etc.). These files are usually small. They are stored and read by your browser or by an application which accesses the Internet (for example a… Continue reading Policies on the use of cookies and tracers

Why DialOnce

Why DialOnce ? For our unique contact journey orchestration platform To give you the tools to succeed in your omnichannel strategy For our business expertise For which issues ? Customer experience Issue N°1 24/7 accessibility on 100% of calls.   Streamline access to help center response.   Improving customer satisfaction Processing costs Issue N°2 Reduce… Continue reading Why DialOnce

Solution

DialOnce’s Solutions Omnichannel orchestration is about guiding a customer who wants to contact a company from voice or digital to the best solution. One platform for 2 use cases, depending on the channel : Intelligent Contact Hub, accessible from a digital channel Visual IVR, accessible from a phone call Test the solution Intelligent Contact Hub… Continue reading Solution

Who Are We ?

Who are we ? Founded in 2015 in Paris, DialOnce is a SaaS software company that operates in the field of customer relations. Identified by Gartner as “a specialist in the omnichannel routing market via its Visual IVR” only 2 years after its creation. DialOnce has the ambition to disrupt its ecosystem by allowing companies… Continue reading Who Are We ?

Careers

We are hiring ! Would you like to be part of a young and growing B2B company specialized in customer relationship ? Discover all the job offers at DialOnce and join the Business Development, Marketing, Customer Success, Engineering and Finance teams !   Fullstack developer see more Inside Sales see more Unsolicited application DialOnce is always… Continue reading Careers

Partners

Our Partners Technology partners, consulting firms, outsourcers and integrators. DialOnce works with leading market players to provide the best customer experience and help you achieve your goals. Become a partner Integrators Outsourcers Consulting firms Become a Partner Join our network of partners and help your customers to manage their client enquiries to meet their challenges… Continue reading Partners

Demo

Testing the DialOnce solution has never been easier ! Customer experience Treatment cost Digital transformation