Interview with Pierre-Eric Marchandet, CTO at DialOnce, Specialist in AI for Customer Relations ” At DialOnce, we have been working on our proprietary language model for nearly 10 years, specialized in customer relations. We have standardized a framework for classifying intentions and contact solutions. When we integrated our model with generative AI, we achieved results… Continue reading Generative AI, Chatbots, and Customer Relations
Generative AI, Chatbots, and Customer Relations
