Pôle Emploi


Pôle Emploi Pôle Emploi is the organization in charge of Employment in France. Receiving one of the largest amounts of calls in the country, optimizing its incoming contacts management processes is a key point. In this context, thanks to its Dial Once interface, Pôle Emploi gave access to multiples certificates and online [...]

DGFIP (Direction Générale des Finances Publiques)


DGFIP (Direction Générale des Finances Publiques) The DGFIP (Direction Générale des Finances Publiques)  is the Public Department managing the French State and local authorities taxation for individuals and businesses. It ensures the collection through its wide territorial network and its multiple points of contact (phone, website, agencies). Its Dial Once interface allows [...]

Mairie de Paris


City Hall of Paris boosts its digital transformation with Dial Once City Hall of Paris launched Dial Once in order to make the web content of parisinfo.com more reachable to Parisians. In order to answer to all Parisian requests, Dial Once provides a digital interface by digitizing inbound calls. This global [...]