About Dial Once 2018-03-01T19:55:43+00:00

About Dial Once

Dial Once is reinventing customer care

Dial Once Visual IVR is designed from the start as a Visual IVR to help companies to handle customer care calls. Now, regardless of the company’s contact channels, the customer is guided through the unique Dial-Once platform.

Founded in 2015 by Charles Dunston, Dial Once quickly acquired its first customers in France, and moved up to serving companies with a large national footprint and tens of millions of inbound calls. Its operations then expanded across Europe, and successfully launched in the US, Brazil and Canada in the second half of 2016.


Our service provides many multi-device solutions, available from any channel


Regardless of the originating channel, Dial Once is convinced to offer your customers a seamless journey when they contact you while saving processing costs.

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