About Dial-Once 2017-11-15T16:42:14+00:00

About Dial-Once

Dial-Once is reinventing customer care with a Unique Contact Hub

Dial-Once Intelligent Contact Hub is designed from the start as a Visual IVR to help companies to handle customer care calls. Now, regardless of the company’s contact channels, the customer is guided through the unique Dial-Once platform.

Founded in 2015 by Charles Dunston, Dial-Once quickly acquired its first customers in France, and moved up to serving companies with a large national footprint and tens of millions of inbound calls. Its operations then expanded across Europe, and successfully launched in the US, Brazil and Canada in the second half of 2016.

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The evolution of the customer care service from telephony to digital