Simplify your contact flow management with our omnichannel chatbot!
Simplify your contact flow management
Digitizing calls100%reachability
Optimizing costs20%on average
Promote digital adoption20 ptson each channel
Mastering channel usage100%omnichannel
The strength of our omnichannel bot ?
Its powerful multi-AI engine! It's a single point of contact for all routes
Qualifies, responds and orchestrates
Enables intelligent management of customer relations
Can also be used by advisors!
You know why you chose it!
Proprietary, controlled and managed AI
Omnichannel orchestration
Omnichannel management
Digitalising calls
Connect your chatbot with all your business tools
Testimonials
Our customers talk!
"Since implementing DialOnce, we've seen a 30% reduction in interactions and gained 40 NPS points!"
Arnaud Bailly Executive Vice-President, Vattenfall France
"Today we are convinced that there is a causal link between the implementation of DialOnce and the return to green of our indicators."
Etienne Cornet Contact Center Director
"DialOnce offers us a real solution! When customers call the corresponding number, they can finally get an answer to their query by being redirected to the DialOnce application."
Raphaël Colas Responsable du pôle satisfaction client
"We've gained 34 reachability points where we'd initially hoped for 15-20. We used to have to put up with our calls: today, thanks to DialOnce, we've been able to restore serenity to our teams."
Laurent Graziani Customer contact center Director
"Thanks to DialOnce's orchestrator, we've improved our pick-up rate, seen an increase in the use of selfcare for order tracking and repair follow-up, and improved our unit cost!"