Camif is a french retail company specialized in home equipment.
Camif is always looking for new ways to be competitive. Its customer care became one of the main challenge to handle. Camif wanted to reach a higher selfcare rate for its clients. They found Dial-Once as the perfect solution:
“We had to propose a better user experience than our direct competitors. We were looking for different solutions but Dial-Once was the only one capable to deliver a solution, respecting our deadlines.”
Emery Jacquillat, CEO, Camif