Camif is a successful online retailer with a focus on the French market and specializing in furniture that is “Made In France”.
Camif is constantly looking for ways to stay ahead of its larger competitors and one of the ways it does this is through better customer service. Camif wanted to move quickly to a higher standard of eCare for all its customers as they complete their purchases. Dial-Once had the right solution and was the only vendor that could implement fast enough to meet their deadlines.
Camif and Dial Once are now expanding a long relationship and working together to add in features to move Camif further ahead of its competitors.
“We need to be able to provide a better customer care experience than our larger competitors. We looked at several options but only Dial-Once could deliver what we needed in the timeframe that we wanted.”
Emery Jacquillat, CEO, Camif