EDF and Dial Once working together
for a better customer experience
EDF is one of the main Utilities providers in France.
EDF wanted to collaborate with Dial Once in order to create a new customer experience to all of their callers. From now on, it is possible to be digitized and to find the answer directly in the visual interface developed by Dial Once. It was a good performance for Dial Once as they already signed many clients in this Utilities industry.