Generali is a major player in the global insurance industry.
« Generali wanted to digitize a part of their incoming alls in order to qualify the needs of their customers. They decided to work with Dial-Once: the solution guides the client towards selfservice, customer area, mailing and other functionalities for selfcare. Dial-Once team was very reactive and was able to deal with all the needs Generali had. »
Jérôme Guéné – Customer Care Director at Generali
Click here to see their service in action (interactive)