Verspieren improves digital transformation
with Dial Once Visual-IVR
Verspieren is the one of the top family-owned insurance brokers on the French market. Its areas of competencies consist of corporate risks (casualty insurance, personal insurance) as well as individuals.
The insurance sector is particular due to the volume of existing digital content and the weak use by their clients. The aim for Dial Once was to improve user experience between digital and telephony.