Voyages SNCF 2018-02-28T10:57:56+00:00

Project Description

Voyages SNCF and Dial Once together to boost digital transformation

Voyages SNCF is a subsidiary of the French SNCF selling passes and point-to-point tickets. As digital transformation is one of their motto, they noticed in Dial Once the opportunity to boost their digital maturity and reduce their handling costs concerning calls.

During strike periods, Dial Once delivered the right solution to handle the hug volume of incoming calls of Voyages SNCF.

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