Adopt your customers' favourite channels
Our bots greet your customers wherever they are and support all customer relations channels, including messaging tools such as whatsapp or Google Business Messages.
We can also provide you with a visual IVR to digitise incoming calls.
Design your customer contact paths in real time and in just a few clicks, with no development skills required!
A simple, intuitive and user-friendly interface, designed especially for those in the trade!
A dashboard with over 80 KPIs to monitor the effectiveness of customer journeys in real time.
A report centralising the main benefits of the solution for management
A detailed analysis of omnichannel paths to measure the effectiveness of existing paths and solutions on a daily basis.
Our platform pairs seamlessly with all customer relations tools: CRM, live chat, inbound email, IVR, CcaaS, to provide you with the very best in omnichannel orchestration and optimum management of your customer service.