DialOnce

So much more than conversational intelligence

Our bot makes it possible to control end-to-end contact paths and provides an omnichannel view of the business

Connect your chatbot with all your business tools

Omnichannel reception

Adopt your customers' favourite channels

Our bots greet your customers wherever they are and support all customer relations channels, including messaging tools such as whatsapp or Google Business Messages. 

 

We can also provide you with a visual IVR to digitise incoming calls.

So easy! No code - Vision +

The builder

The builder

Your tool for building and developing your career paths

Design your customer contact paths in real time and in just a few clicks, with no development skills required! 

A simple, intuitive and user-friendly interface, designed especially for those in the trade!

The reporter

Your tool for exploiting and managing your contact paths on a daily basis!

A dashboard with over 80 KPIs to monitor the effectiveness of customer journeys in real time. 

A report centralising the main benefits of the solution for management  

A detailed analysis of omnichannel paths to measure the effectiveness of existing paths and solutions on a daily basis.

The reporter
Deploy the omnichannel bot that's right for you
Custom demo

100% compatible, 100% omnichannel

Agnostic omnichannel platform

Agnostic omnichannel platform

Our platform pairs seamlessly with all customer relations tools: CRM, live chat, inbound email, IVR, CcaaS, to provide you with the very best in omnichannel orchestration and optimum management of your customer service.

Exchange with your preferred solutions

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Orange Business and DialOnce integration for enhanced customer service to the omnichannel bot