Thanks to our relationships with leaders in the transport and logistics industry, we have identified strategic issues concerning customer relations. This industry is an increasingly competitive market. Customer relationship is now a key element of differentiation. DialOnce enables its partners in the transport and logistics sector to offer the best in customer relations to ensure customer satisfaction while reducing processing costs.

Challenges of the Transport Logistics sector

Increasing commercial productivity

Main needs :
  • Booking
  • Suscriptions

  • Tailored use cases according to your needs :
  • Prioritise telephone calls
  • Recovering abandoned calls
  • Reducing treatment costs

    Main needs :
  • Traffic information
  • Lost item
  • Fines User spaces

  • Cas d’usage selon ses intentions :
  • Directing calls to a self-serve path
  • Directing calls to the right service
  • Improve availability

    Main needs :

    All types of calls


    Use cases according to needs :

    Rerouting unanswered calls to a digital pathway (self-serve or alternative channel)

    Clients who trust us !