The public sector

Customer-oriented use cases to promote

the First Contact Resolution.

They trust us!

To play, press and hold the enter key. To stop, release the enter key.

Our use cases in your sector

solution_neutre-02.jpg
noun_Call Center_131470.png
INTELLIGENT CONTACT PAGE

Direct a contact request from a digital medium to the best solution

Switch a phone call to a digital solution

VISUAL SVI
noun_Call Center_131470.png
noun_Call Center_259869 (1).png

"Bonjour, je suis votre agent et nous allons continuer votre motif de contact par téléphone..."

solution_neutre-04.jpg

Transfer the digital context collected to the call center agent during a call

DIGICALL
noun_people_2328067 (1).png