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dialonce is a registered trademark since 2015, certified by Gartner as "Visual IVR solution".

© 2015 - 2020 Dialonce - All rights reserved.

The telecommunications sector

Customer-oriented use cases to promote

the First Contact Resolution.

They trust us!

Our use cases in your sector

"Bonjour, je suis votre agent et nous allons continuer votre motif de contact par téléphone..."

INTELLIGENT CONTACT PAGE

Direct a contact request from a digital medium to the best solution

Transfer the digital context collected to the call center agent during a call

DIGICALL

Switch a phone call to a digital solution

VISUAL SVI
MY HUB

Switch an advisor call to a contextualized digital interface

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