1 platform

4 use cases

Switch a phone call to a digital solution

VISUAL SVI
INTELLIGENT CONTACT PAGE

Direct a contact request from a digital medium to the best solution

Transfer the digital context collected to the call center agent during a call

DIGICALL
MY HUB

Basculer un appel du conseiller vers une interface digitale contextualisée

OUR SECTORS OF ACTIVITY

 

Routing problems for incoming flows? Who can claim not to meet them? dialonce provides personalized support to all stakeholders, particularly in the following business sectors:

BANK
TELECOM
INSURANCE
UTILITIES
PUBLIC
RETAIL

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