DialOnce

Documentation

< Back to the blog

Voices of Customer Relations - Season 1

Updated on 01/02/2024

Welcome to Les Voix de la relation client

Exchange of expertise in customer relationship interview with DialOnce experts

A community of enthusiasts dedicated to customer relations

Here's THE community that brings together ecosystem professionals, passionate and determined to create together the new customer relationship: so beautiful and so wonderful!
The one that has always driven us to constantly renew ourselves, to imagine, to think and rethink, to test (...) and that ensures your company's commitment to its customers.
Working together to create more value!
Sharing and confronting ideas is the common ambition of the Orateurs de la Relation Client!

"What are the challenges of tomorrow's customer relations? Firstly, satisfaction and then standing out: being in line with standards that are evolving rapidly, due to customer uses and their changing behavior as well. We have to be able to support them and keep up. The challenge is to accompany the customer through all these transformations that customer relations are undergoing today. "

Jérôme Zawislak

Customer Contact Center Manager

Quiet on the set! ! Who's being interviewed ?

> Jérôme Zawislak
Directeur Centre de Relation Client chez Crédit Agricole Midi Pyrénées

> Thierry Spencer
Directeur Associé chez Académie du service

> Jean-Marc Penelaud
Directeur Relation Client La Redoute

> David Février
Alliance Manager chez Axialys

> Sébastien Marie
Créateur et Responsable chez Redjasper

> Sébastien Lacroix
Directeur de la Relation client chez Worldine

> Raphaël Gourevitch
Conseil Manager chez SIA Partners 

> Matthieu Angibaud
Head of sales chez DialOnce


> Valentin Chertier
Sales Executive chez DialOnce

> Romain Pédron
Head of Business Developpment chez Foundever

Listen to the interviews
Go there!