Events
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Join us at Digital Habitat 2026 to discuss tenant relations and discover, through three short webinars, how AI agents can streamline journeys, route requests more effectively, and support teams in their day-to-day work.
We began with a feedback session from Maud Flory-Boudet, Head of Multichannel Customer Relations at 1001 Vies Habitat, focusing on the deployment of an AI agent on their website and its impact on the tenant journey. This webinar provided insight into how the AI agent was integrated into an existing ecosystem, how it helped guide tenants more effectively from the very first contact, and what it changed in the day-to-day management of requests.
We continued with a webinar dedicated to AI agents and next-generation AI chatbots applied to tenant relations. The objective was to demonstrate how these solutions helped accelerate access to information, guide requests more effectively, and reduce pressure on teams, particularly for repetitive and time-consuming inquiries.
We concluded with a feedback session from Lénaïck COLIN, Head of Quality and Internal Control at Brest Métropole Habitat (BMH), focusing on the rollout of the Augmented advisor and the mailbot. The objective was to understand how these tools have supported teams by ensuring greater consistency in responses and smoother request handling. This webinar also provided an opportunity to revisit the key stages of the project and the factors that facilitated its implementation.
To learn how an AI agent can fit into your journeys and improve tenant relations, you can request a demo of our solutions.
