Events
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Join us at Digital Habitat 2026 to discuss tenant relations and discover, through three short webinars, how AI agents can streamline journeys, route requests more effectively, and support teams in their day-to-day work.
We will kick off with a customer experience feedback session from Maud Flory-Boudet, Head of Multichannel Customer Relations at 1001 Vies Habitat, focusing on the deployment of an AI agent on their website and its impact on the tenant journey. This webinar will highlight how the AI agent fits into an existing ecosystem, how it helps guide tenants from the very first interaction, and what it changes in practical terms for day-to-day request handling.
We will continue with a webinar dedicated to AI agents and next-generation AI chatbots applied to tenant relations. The goal is to show how these solutions can speed up access to information, route requests more efficiently, and reduce pressure on teams, especially when dealing with repetitive and time-consuming enquiries.
We will close with a customer experience feedback session from Lénaïck COLIN, Head of Quality and Internal Control at Brest Métropole Habitat (BMH), focusing on the rollout of the Augmented advisor and the mailbot. The goal is to understand how these tools support teams by bringing more consistency in responses and smoother request handling. This webinar will also be an opportunity to revisit key project milestones, what made the deployment easier, and the first results.
To learn how an AI agent can fit into your journeys and improve tenant relations, you can request a demo of our solutions.
