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Experience Feedback: DialOnce x Axialys Breakfast

Updated on 09/01/2024
DialOnce event on creating innovative customer journeys

June 16, 2022: A scorching day in France but festive in our DialOnce offices! Along with VoIP telephony expert Axialys, we welcomed our respective partners, Keyrus and Zendesk, as well as our common clients. A delicious moment to reflect and exchange ideas on the topic “How to create a seamless customer journey?”

Our guests, true experts in Customer Relations, attended 3 workshops.

Each partner presented their solution and the resulting benefits :

  • The "Subscription Journey" developed by DialOnce
  • The "Claim Management" from Zendesk
  • The "Cancellation / Retention" approach by Axialys 

They all came for these 3 reasons !

  • To co-construct an end-to-end customer journey in real-time, addressing their operational needs, all for free. Everyone left with their personalized journey in their pocket!

Meeting select partners with expertise covering all stages of a customer journey:

  • Digital journeys (Zendesk)
  • Omnichannel orchestration of contact paths (DialOnce)
  • Integration of specialized solutions (Keyrus)
  • And to taste and enjoy the famous pastries of Cédric Grolet, head pastry chef at Le Meurice!

If you couldn't attend and want to discover our testimonials, please fill out the form below :

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